Tracy Williams - Tampa, Florida
MY ALLSTATE HORROR STORY

Allstate not only treats its clients bad but it also has no compassion for its employee's.
I worked for a company that does PC support for Allstate but I might as well been working for Allstate themselves they made all the decisions on our work etiquette even who they could hire. They had an Allstate VP there on site and we couldn't talk about how rude these Allstate ins. agent's are ( and let me tell you I can't see who some of these people make a damn nickel with the mouth they have on them.) and the fact that their new Impact program that cost 2 million $ to get going from Janna Services does not work.
How do I know this? Well I was the one who understood how it was supposed to work and train everyone on, but a month of working non-stop on trouble tickets from agents that their precious program didn't work, they took ME off the program and put me back on the phones.
So here I was still helping everyone with Impact problems and agents blaming us for the fact that claims were being lost and not saved, peoples insurance being paid but not updated in the computers and then their insurance being cancelled (then not knowing until the insured has a accident or a house fire they check the records and show nothing of your payment! And you don't have your receipt of payment because it was in the house or got lost when you had your car accident) so they don't have proof you paid anything because of a computer program that should not have been released yet!
And that is the exact words that the Allstate VP heard me say and I was fired with no warning never been written up, just escorted out the door like a criminal. And in the state of Florida there is nothing I can do about it.
Just explain to my 3 kids that things will be tight for awhile and stay up late at night and try and screw Allstate any way I can. If anyone needs any type of inside info or data I have a few agents that are ticked that I'm gone and will help any way they can.
"There is no incentive for insurance companies to do what is right, such as live up to the promises made in their policies. Tort reformers fueled by insurance money think big business and the insurance industry need to be protected against "runaway juries." It's the other way around. Big business and the insurance industry have always been able to take care of themselves. The little people need protection from them. This country was founded on the common law right of the little guy to get into court with his hired gun to fight the oppressor, be it big government or big business. Take that away and we have nothing left. Look around. It's being whittled away, bit by bit, caps on damages here, restrictions on jury trials there. It won't end until we recognize the enemy and join together to take a stand against them. It will take the little people to do this together".
Louis G. Fazzi, Esq. Attorney & Counselor At Law